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Customer Care

Store Policy

At RTF Pond Products, we care about our customers and strive to provide the best possible service. If you have any queries or concerns, please do not hesitate to contact us. We believe in transparency and honesty, which is why we have a clear store policy. Our policy covers everything from shipping and returns to product warranties. We want our customers to buy with confidence, knowing that they are fully protected. We are always looking to improve our service, so if you have any feedback or suggestions, please let us know!

Privacy & Safety

At RTF Pond Products, we take your privacy and safety seriously. We only use your personal information to process your order and provide the best possible service. We never share your information with third parties, except when necessary to process your payment or deliver your order. We use state-of-the-art security measures to protect your information and prevent unauthorized access. We also comply with all relevant data protection laws. If you have any questions or concerns about your privacy or safety, please contact us.

Wholesale Enquiries

At RTF Pond Products, we welcome wholesale Enquiries from retailers who share our passion for quality and innovation. Our range of robust tank connectors and bottom drains are suitable for garden or commercial installations, and we are always looking to expand our reach.If you are interested in selling our products, please contact us with your details and we will get back to you as soon as possible. We offer competitive prices and excellent customer service, so you can trust us to help grow your business.We look forward to hearing from you!

Payment Methods

Credit / Debit Cards PAYPAL Offline Payments

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